Does China have consumer protection laws? (2024)

Does China have consumer protection laws?

Consumers shall, in their purchasing commodities or receiving services, have the right to obtain fair deal prerequisites such as guarantee of quality, reasonable prices and correct measurement, and have the right to refuse any compulsory transaction of business operators.

(Video) Explained: What is China's Consumer Rights Day?
(Reuters)

Does the Consumer Rights Act apply to China?

(Jan. 29, 2014) On October 25, 2013, the Fifth Session of the Standing Committee of China's National People's Congress (NPC) passed the first amendment to the Consumers' Rights and Interests Protection Law of the People's Republic of China (PRC) (hereinafter the Consumer Protection Law) since its 1993 promulgation.

(Video) TK Chang discusses consumer rights in China
(CGTN America)

Which country has the best consumer protection laws?

South Africa, which leads the continent in terms of consumer protection regulations, showcases this limitation. The country has a good consumer protection policy regime, benefiting consumers and providing them with rights and redress possibilities.

(Video) Putting China’s Personal Information Protection Law in Context
(U.S. - Asia Law Institute NYU)

Does China have consumer goods?

Chinese Consumer Products Classification

Consumer Products are classified as general consumer products and special consumer products. Special consumer products include food, cosmetic, medicine, tobacco and others which are regulated by special regulations.

(Video) China Proposes New Internet Regulations: Unfair Competition and Consumer Protection
(International Trade Administration)

How do I complain about a company in China?

The Chinese Ministry of Commerce operates a complaint line in English for firms to register complaints about Chinese businesses. You can lodge complains and request assistance through their online service (English language only)

(Video) Extraterritorial Application of China's Personal Information Protection Law
(Philip K.H. Wong Centre for Chinese Law)

Which are the consumer rights?

Consumer Rights
  • Right to safety. Means right to be protected against the marketing of goods and services, which are hazardous to life and property. ...
  • Right to choose. ...
  • Right to be informed. ...
  • Right to consumer education. ...
  • Right to be heard. ...
  • Right to Seek redressal. ...
  • Consumer Protection Act. ...
  • Ask Yourself!

(Video) China's new data privacy law goes into effect on November 1
(CNBC Television)

Can I report a Chinese company to trading standards?

You can take your complaint to the State Administration of Industry and Commerce (SAIC), which oversees consumer protection in China.

(Video) China’s new consumer protection measures come into force
(CGTN)

How do I get my money back from China company?

How to Get A Refund From Suppliers in China?
  1. Confirm whether you are responsible for the quality discrepancy. ...
  2. Collect evidence to prove that the problem of goods is on the supplier's side. ...
  3. Hire a professional law firm to sue your supplier and get your money back through legal means.
Dec 25, 2020

(Video) China's first data security law & its wider impact
(CGTN)

Which country has the strongest privacy laws?

How Norway achieved top honors for internet privacy
  • The country set up the Norwegian Data Protection Authority, which is an independent public authority created with the purpose of protecting individual's privacy.
  • To collect or process any personal data in Norway, consent must be given.

(Video) Protecting America's Consumers: Bipartisan Legislation to Strengthen Data Privacy and Security
(Energy and Commerce Committee)

Which country made the first consumers law in the world?

The first consumer's organizations were born in Denmark in 1947 and in Great Britain in 1955 where the Government created the Consumer Council in order to enable consumers to express themselves on issues reserved to producers and traders[ii].

(Video) Why China Is Cracking Down On Tech With New Regulations
(CNBC)

Which countries are better at protecting privacy?

Here's a look at nine countries with strong data privacy laws.
  • Ireland. The island nation got an early start on legislating data privacy starting with the Data Protection Act in 1988 and built on that legal framework with the ePrivacy Regulations of 2011. ...
  • Denmark. ...
  • Norway. ...
  • Canada. ...
  • Portugal. ...
  • France. ...
  • Brazil. ...
  • Switzerland.
Nov 17, 2020

(Video) Product Safety and Conformity Assessment for Consumer Goods in China
(EU SME Centre)

Who is China's biggest consumer?

United States

Does China have consumer protection laws? (2024)

Are China consumers price sensitive?

Chinese consumers are price sensitive but brand conscious. Price is often the determining factor for Chinese consumers when they make purchase decisions, but they also have a fondness of luxury brands.

Who is the biggest consumer in the world?

China is estimated to be the largest consumer economy today as measured in purchasing power parity (PPP) terms. Over the next decade, it may add more consumption than any other country, and is expected to generate more than one-quarter of all global consumption growth, according to our baseline scenario.

Is there a BBB in China?

Unfortunately there is no Better Business Bureau in China or in most parts of Asia where you can take your grievances.

How do I know if a Chinese company is legitimate?

10 ways to find & verify Chinese suppliers you can trust
  1. Use search engines & Chinese suppliers' directories. ...
  2. Make a phone call. ...
  3. Check business licenses. ...
  4. Ask for references. ...
  5. Get a sample. ...
  6. Money matters. ...
  7. Conduct factory audits (or at least pretend to) ...
  8. Make good use of databases.
Apr 23, 2018

How can you tell if a product is made in China?

Look at the barcode. If the first 3 numbers are 690 or 691 or 692, the product was made in China. Put it down and buy from any other country. If the numbers are 00 thru 09 to start, it's USA made.

Why is consumer protection important?

Consumer protection makes markets work for both businesses and consumers. Consumers need to be able to obtain accurate, unbiased information about the products and services they purchase. This enables them to make the best choices based on their interests and prevents them from being mistreated or misled by businesses.

Who is a consumer in 100 words?

Any individual who purchases products or services for his personal use and not for manufacturing or resale is called a consumer. A consumer is one who is the decision-maker whether or not to buy an item at the store or someone who is influenced by advertisem*nt and marketing.

What are the 8 basic rights of the consumers?

The eight consumer rights are: The right to satisfaction of basic needs – to have access to basic, essential goods and services such as adequate food, clothing, shelter, health care, education, public utilities, water and sanitation.

What can I do if a company won't give me a refund?

Company Won't Give You a Refund? Here's How to Get Your Money Back
  1. Try to Work it Out with the Merchant First.
  2. Option 1: Request a Chargeback.
  3. Option 2: Consider Mediation.
  4. Option 3: Sue in Small Claims.
  5. Option 4: Pursue Consumer Arbitration.
  6. FairShake Can Help Make Arbitrating a Breeze.

In what circ*mstances can you insist on a refund?

If a consumer cancels their contract of sale with the seller, they are entitled to insist on a full refund. A seller may not insist the consumer receive another form of remedy (such as repair or replacement goods) or insist that the refund be issued as store credit.

How do I get my money back from an overseas company?

Other actions that may help:
  1. Use the ACCC's complaint letter tool to draft a letter or email to the seller.
  2. Ask your bank for a chargeback – a reversal of the charge on your credit card. ...
  3. If you've paid using PayPal or another third-party payment service, you can try lodging a dispute to get a refund.
Dec 22, 2017

Can you sue a Chinese company?

You need to have the legal right (standing) to sue

As long as you are 'directly affected' pursuant to Chinese law, you may file a lawsuit with the court. First, you must be directly affected by the defendant.

Can I sue vendor in China?

When you sue, you need to submit relevant documents to the Chinese court, such as your identity certificate, power of attorney, and pleadings. These documents need to be notarized in your country, and then authenticated by the Chinese embassy or consulate in your country.

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